We’re here to assist
Customer Support
For questions about your order, products or sizing.
We respond within 24 hours on business days.
Orders & Shipping
Pre-order updates, delivery times and tracking information.
Returns & Warranty
Information about returns, exchanges and product coverage.
Partnerships
Retail, collaborations or brand inquiries.
Frequently Asked Questions
When will my order ship?
Pre-orders are processed in the order they are received.
Estimated shipping timelines are displayed on the product page.
You will receive a confirmation email with tracking details once your order has been dispatched.
Which iPhone models are compatible?
Each product page clearly states the supported iPhone models.
Please make sure to select the correct model before placing your order.
If you're unsure, feel free to contact us.
Are the Apple Watch straps universal?
Our straps are compatible with multiple Apple Watch sizes.
Compatibility details are listed on the product page to ensure the perfect fit.
Can I return my order?
Yes. Returns are accepted within 14 days of delivery, provided the items are unused and in original condition.
Please contact us before returning your item so we can assist you.
How can I track my order?
Our products are crafted using premium suede materials, finished with precision stitching and signature gold hardware.
Each detail is designed to elevate your everyday essentials.
Do you offer exchanges?
If you selected the wrong model or color, please contact us as soon as possible.
If your order has not yet been shipped, we will do our best to assist you.
